Home » Customer information
It contains information about the ratings assigned to the Confederación by the international agencies.
It contains information such as tariffs, commissions, interest rates, valuation standards and other points whose inclusion in the website is compulsory in accordance with the Bank of Spain legislation.
It has the function of dealing with and resolving the complaints or claims presented by the users of CECA’s financial services.
CECA complies with a series of obligations imposed by current legislation and has internal procedures for the prevention of money laundering, drug trafficking, terrorism and other serious crimes.
It contains information for customers about Deposit Guarantee Funds in compliance with Article 5.4 of Royal Decree 2606/1996 December the 20th.
CECA adopts certain measures to deal with the objectives of customer protection which the transposition of the MiFID to Spanish legislation defines in relation to the Provision of Financial Services.
It makes it possible to consult the historic and current series of the commercial interest reference rates or indices of the variable interest rate mortgage loans which are published monthly by the Bank of Spain.
It offers monthly information on the Spanish and international economic indicators.
Access to the virtual store of CECA publications.
Caja Electrónica is a service which CECA offers to their employees via Internet which makes it possible to make the most common financial queries and transactions online.